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Terms & Conditions

Effective date: August 24, 2026

1. Operator

TicketsNotify("the Service", "we", "us"), formerly operating as "HYROX Waitlist" at hyroxwaitlist.com, is operated by PNB Coding LLC, a Wyoming limited liability company, registered at:

PNB Coding LLC
5830 E 2nd St, Ste 7000 #28617
Casper, Wyoming 82609, USA

Legal contact: legal@pnbcoding.com. PNB Coding LLC is the merchant of record and the data controller for the Service.

2. Independent service – not affiliated with HYROX

TicketsNotify is independent monitoring software. It is not affiliated with, endorsed by, or sponsored by HYROX (HYROX World GmbH), the event organizer, or any official ticketing provider. We never sell, hold, or transfer tickets. All tickets are purchased on the official event website. Event and ticket information shown on the Service is sourced from publicly accessible event pages, and event names are used solely to identify the events they refer to.

3. The service

The Service is availability-monitoring software: it checks public event ticket pages and notifies users when previously sold-out tickets become available again. We offer three coverage options. Prices, currencies, and any introductory offers are set by us and shown at checkout; they may vary by event and may change over time.

  • Free: periodic ticket-availability checks and an email notification when your selected ticket appears, evaluated after a delay we set and checked after Priority and Pro requests.
  • One-Time Priority (one-time payment): high-frequency checks and priority notification for the ticket type(s) you select on one event, until that event starts. You may optionally add SMS alerts for an additional one-time amount.
  • Pro (recurring monthly subscription): high-frequency checks and priority notification for multiple ticket types across events while your subscription is active. SMS can be added separately on each covered ticket.

4. No ticket guarantee

When you purchase One-Time Priority or subscribe to Pro you are paying for monitoring and faster notification, not for a ticket. Whether and when a ticket becomes available depends entirely on third-party sources we do not control. We do not guarantee that a ticket will ever appear, nor that you will be able to purchase one before others.

Monitoring and notifications are provided on a best-effort basis. We do not guarantee any specific check frequency, that every ticket drop will be detected, or that notifications will arrive within any specific time. Third-party site changes, rate limiting, outages, and email or SMS delivery delays may cause checks or notifications to be missed or delayed.

5. Refunds

All sales are final. One-Time Priority and each Pro billing period are digital services that begin immediately upon payment, so no refunds are issued, including for unused time remaining in a Pro billing period after you cancel.

By purchasing One-Time Priority or subscribing to Pro you expressly request immediate performance of the digital service and acknowledge that you waive your right of withdrawal under Article 16(m) of EU Directive 2011/83/EU and Regulation 37 of the UK Consumer Contracts Regulations 2013.

6. Eligibility

You must be at least 18 years old to purchase Priority. You must be at least 13 years old to use the free Service, or have permission from a parent or guardian if you are under 18.

7. Acceptable use

You agree not to scrape, resell, or redistribute notifications or data from the Service, and not to use the Service to interfere with or overload third-party ticketing systems. We may suspend or terminate access for abuse, in which case Section 5 (Refunds) still applies.

8. Email communications

Priority is delivered exclusively by email. Unsubscribing from Service emails terminates your Priority entitlement without refund. We may also occasionally email you about future events we monitor or related promotions; every such email contains an unsubscribe link.

9. SMS alerts (optional add-on)

You may optionally opt in to SMS alerts, either at One-Time Priority checkout or by enabling SMS separately on a Pro-covered ticket. If you opt in, we will send an automated text message to a verified mobile number you provide only when a ticket you are monitoring becomes available. We do not send marketing or promotional SMS.

Message frequency depends on ticket availability and may be zero. Message and data rates may apply. Consent to SMS is not a condition of purchase. Alerts are sent from a sender name rather than a phone number, so replies are not received: stop SMS alerts from your dashboard by removing the number from the Ticket Alerts using it, or by pausing those alerts. SMS delivery is performed by Twilio Inc. on our behalf and is provided on a best-effort basis; we do not guarantee delivery or timing.

10. Pro subscription billing

Pro is billed on a recurring monthly basis, in advance, until you cancel. You can cancel at any time from your dashboard; cancellation keeps your Pro coverage active through the end of the billing period you already paid for, and does not trigger a refund (see Section 5).

If a renewal payment fails, your Pro access continues for a short grace period while we notify you. If payment is not resolved by the end of that grace period, your Pro-covered notify requests are paused, not canceled or deleted, and remain paused until Pro is restored or you resume monitoring another way.

11. Disclaimer and limitation of liability

The Service is provided "as is" and "as available", without warranties of any kind, express or implied. To the maximum extent permitted by law, our aggregate liability to you arising out of or relating to the Service is limited to the amount you have actually paid to us in the twelve (12) months preceding the claim.

12. Changes

We may update these Terms from time to time. The "Effective date" at the top reflects the latest version. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing law and venue

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Natrona County, Wyoming, and you consent to the personal jurisdiction of those courts.

14. Contact

Legal notices: legal@pnbcoding.com.
General support: contact@ticketsnotify.com.